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How can we
help you?
Reach the right desk - whether it's a service question, a payment clarification, or the next step in your application journey.
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We're here when you need us.
Our team is available Monday to Friday. We respond to all enquiries within 24 hours and route your message to the right specialist desk automatically.
Headquarters
Working hours
Monday – Friday, 9:00 AM – 6:00 PM (WAT)
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We will get back to you
within 24 hours.
FAQ
Frequently asked questions.
Answers to the most common questions about our services, process, and how we work.
We provide educational advisory services - strategy, application support, document review, and pathway guidance for international study and residency. We do not process visas or file immigration documents.
Every new client completes a one-time eligibility precheck before accessing services or making any payment. Our team reviews your passport, transcripts, and key details within 24 hours.
A 70% deposit is required to begin execution. The remaining 30% balance is due before final submission. Consultation sessions are 100% upfront.
No. Axiom & Vale Global is an advisory-only platform. We do not guarantee admission, scholarship, residency, or visa outcomes. All services are guidance and strategy support.
We typically respond within 24 hours on business days. Urgent matters can be escalated via your client dashboard timeline.
No. Precheck approval is required before booking any consultation or beginning any application package. This ensures our team engages with verified, eligible clients only.
We currently support applications to Canada, United States, United Kingdom, Australia, Germany, Ireland, Netherlands, Norway, and Switzerland.
After creating an account you complete the eligibility precheck. Once our team reviews and approves your submission, your full workspace becomes accessible.
Start your journey
Ready to take the
next step?
Complete your eligibility precheck and unlock the full advisory platform - applications, consultations, documents, and dedicated team support.